John J Binner's Resume

John J. Binner
Clifton Park, NY 12065 US	http://www.binnerfamily.org

WORK EXPERIENCE
-
August 28, 2011 - Present Information Technology Specialist (Customer Support)	Veteran's Administration Albany Medical Center	Albany, NY
GS-11 Information Technology Specialist. -
March 2011 - August 2011 Technology Support Specialist	The Journal Register Company	Troy, NY & Saratoga, NY
On-Site IT person responsible for IT needs for 2 newspapers in the Capital NY Region. Desk-side support Domain support Citrix Support Publication software support Cell phone and Exchange support -
June 2007 - March 2011 Information Technology	ResortQuest	Hilton Head Island, SC
Solely Responsible for all I.T. Related operations at this market. Duties include: Administration of 8 Servers on site, including Domain Controllers and Active Directory (Windows 2003 Architecture) Support for work staff of 45 Employees and workstations Administration of 8 network printers and multi-function devices Administration of Mitel ICP 3300 VoIP Phone System Employee Cell phone use; adding, removing, suspending, etc Nightly Server Data-Backup SOX (for I.T.) Compliance Budgeting for I.T. Purchases On-Call Duties for I.T. Other duties as directed by Corporate IT department. -
January 2005 - June 2007 Technical Services Represenative	DBH Global Inc.	Hilton Head Island, SC
Part of a team of two tasked with: day to day operations of an Insurance Brokerage IT Department, (most users remote from areas of U.S. through Citrix and remote desktop access) Administration of 10 Servers on-site locally to include Data Servers, SQL Servers, Citrix Servers, and Microsoft Exchange Nightly backup routine Day-time calls for troubleshooting from local and remote employees Assisted in several large scale network and Avaya phone systems cut-overs and physical relocation moves (Ohio and South Carolina) Administration for Cisco PIX firewall, routers and switches as well as Cisco VPN Administration for 2 locations and remote VPN software users Avaya Definity and Avaya Audix programming and upkeep for 2 locations other duties as needed for network, hardware and phone equipment. -
August 2004 - December 2004 SWAP Survey Technician, Wireless	Core Technology Solutions	Various in GA, SC, FL and AL
Part of a nationwide team providing on-site surveys for the Home Depot SWAP Program; a program aimed at improving their wireless needs. Surveys involved: daily on-site inspections, to include digital photographs, CAD drawing notation, and note taking of wireless signal obstructions tasked with notating open ports on store's Networking cabinets Personally completed of 60+ sites in this time frame; zero "roll-over" and zero cancellations. -
August 2003 - February 2004 AERO2 Project Installer, State Farm	Core Technology Solutions	Various in GA and SC
Part of a team of 300+ installers nationwide on the State Farm AERO2 project; the largest O/S system roll out ever completed at the time. Project included: new server install for each location copy of old data to new server upgrade to windows 2000 Advanced server from Windows NT migrate workstations to Windows XP Pro from Windows NT migrate and restore user data successful installs for over 55 sites (Agent) offices, averaging 5 workstations each, some as high as 15 stations all sites assigned to me completed on time with zero "roll-over" rate. -
January 2000 - August 2003 Internet Technical Support Specialst	Internet Services Of The Low Country	Beaufort and Bluffton, SC
Provided phone technical support for our dial up customers and DSL customers. Also supported cable customers with our sister company. Additional duties to include: managing our Bluffton, SC office taking customer payments on-site troubleshooting of ISP related problems and technical difficulties to result in a stable and usable connection. -
February 1995 - April 1996 E-911 Dispatcher	Beaufort County Communications	Beaufort, SC
Enhanced 911 (E-911) Dispatcher to include: Radio dispatch of Fire / EMS units Sheriff's Radio Dispatch of road units for all of Beaufort County, SC 911 Call Taker for emergencies admin land-line phone answering to include 32 land line phones and nine 911 lines Team of 4 or 5 people per shift Part of first in-state SC class for Enhanced 911 in Columbia, SC with a 90% score. -
July 1991 - March 1995 Air Traffic Controller, US Marine	US Marines	Various
USMC Air Traffic Controller. Last stationed at Beaufort, SC MCAS. Training at NAS Millington, TN Naval ATC Schools. RADAR controller including: RADAR Air Traffic Control Facility (RATCF) rating including final Precision Approach RADAR (PAR) control, RADAR Flight Data, and Arrival control Primary Position Instructor for Flight Data (Crew A) Position Instructor for Final Control; Both MCAS Beaufort, SC -

EDUCATION
-
1987 - 1991	Shenendehowa High School	Clifton Park, NY
High School Diploma Music / Math 3.2 Grade Point Average -
2001 - 2007	Western Governor's University	Online
Bachelor Of Science, Information Technology Classes Information Technology 3.8 Grade Point Average -

AWARDS AND HONORS

USMC Burial Detail Certificate Of Commendation Awarded for serving on a Burial Detail while attached to MCAS Beaufort, SC. Assisted in the burials of military personnel. Served on the Rifle squad.

USMC ATC Meritorious Mast Awarded for helping to solve a communications failure with facilities to our South while serving as an air traffic controller

USMC Good Conduct Medal 3 Years Faithful and Dedicated Service, USMC

Copies of Some Awards available on www.binnerfamily.org Otherwise please email for copies.